SAP CRM ONLINE TRAINING

www.saponlinetrainings.net - "sap crm(customer relationship management)"
Online Training contact us:+919052666559,+1-6786933475 or
[email protected] By Real Time Experts from
Bangalore,India,USA,Canada,UK, Australia,South Africa.

SAP CRM FUNCTIONAL Online Training Course Content
CRM Base Customizing
· Territory Management
· Territory Hierarchy
· Organizational Model
· Business Partner
· ERM (Extended Relationship Management)
· Product master Record
· Product category and Hierarchy
· Business Transaction Processing
· Activity Management
· Transaction Processing
· Partner Processing
· Questionnaires (survey)
CRM Base Customizing
· Actions
· Overview of Pricing in CRM
· CRM Billing Overview
CRM Pricing
· Overview of Pricing
· Condition Technique
· Condition Record
CRM Sales
· Opportunity Management
· Copy Control
· Quotation and Order Management
· Overview Contract Management
CRM Service
· Service Organization Model
· Service Products
CRM Marketing
· Overview of marketing management in my SAP CRM
· Marketing and campaign planning, Planning and performing marketing projects Marketing Calendar
· Segmenting business partners
- Marketing attributes
- Segment Builder
- Creating profiles and target groups
CRM MIDDLE WARE
Middleware overview
Administration Console
Business Objects
Customizing Objects
Condition Objects
B Doc Modeler, B Doc Messages
Replication & Realignment
B Doc Types,
Initial data load, Delta load & Synchronization
Queue registration
Error Handling and Monitoring
INTEGRATION BETWEEN R/3 & CRM
CRM User Interface (UI)
SAP CRM User Interface Overview
UI Concept & Business Roles
Navigation Bar Customizing and Transaction Launcher
Architecture & UI Configuration