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http://AckermanSecurityReviews.com | More Ackerman Security Systems Ratings QUICKLY!!! Dear Mr. Callahan, I wanted to express my appreciation and satisfaction with one of your customer service representatives. I did not get her last name, but when I called Ackerman Security to discuss a service bill I received, LaShonda handled the call professionally and with kindness. She listened patiently, understood the situation, and was able to get back with me quickly with a resolution. It's people like LaShonda that give Ackerman Security a good name. With appreciation, Linda Rowley SIMPLE SYSTEM!!! "I would definitely recommend Ackerman Security Systems to my friends and co-workers when seeking a security system. It is just sad that we all need to have a system installed in this day and age, but knowing you have a good and simple system really gives a person peace of mind. I know that nothing is foolproof, but your system is a sure way of deterring and attempted burglaries. [Your salesman] James Garcia has taught me a lot about security systems. I would highly recommend doing all you can to keep him." NOT A PEST!!! I just wanted to let you know what a great installer Ronnie is. He was very fast (you can tell he knew what he was doing) and he took the time to show me several times how to work the system. Ronnie with Ackerman Security was also on time which I have always had bad luck with service people coming out late or cancelling so this was a nice surprise. I am VERY GLAD I choose Ackerman Security. Also, John Norris the sales consultant was great also. He took the time with my concerns and all the questions and did not pressure us in any way. He did not pester us with follow up calls and when we did call him to schedule installation he was over at our house within a couple of hours. Thank you! Dede Houston BLESSED!!! For what it is worth, you have been a shining example of what leadership in customer service really means. You are certainly an asset to Ackerman Security and to me. Thank you again, and have a ...