Home Security Washington DC | ...

http://AckermanSecurityReviews.com | Home Security Washington DC GREAT SERVICE!!! I'm writing to you today , to bring special attention to Jim Cuvar. He is such a knowledgeable person and a very polished professional. Ackerman Security was recently recommended to me as a good security company. Jim with Ackerman Security was the rep sent to consult with me . He was thorough in his presentation and provided several valuable suggestions. Several Mondays after my installation, I called Jim ( 2/15/10 ) with what I viewed as a real problem. I was having new windows installed the following Wednesday and had no idea how to protect my window security devices. I left a message for him , requesting he call me back and walk me through the process of removing the window alarms. Jim promptly returned my call and offered to help by dropping by and personally assisting me . What a gracious thing to do ! Sure wish there were more people like Jim committed to excellence ! He needs to be commended for such great service. Romaine Daniels EXCELLENT!!! My name is Stephanie Green, and I recently made some additions to my existing security system from Ackerman Security. Unfortunately, a few days ago I received a invoice that presented some very serious concerns of my decision to have Ackerman provide me with home security service. I eventually got it resolved, and I feel a key factor to this resolution was based on the customer service I received from Ms. Kimberly. Ms. Kimberly was very patient, she listened, she did not try to out talk me, and she had a genuine interest in my concerns! She took the time to try to explained portions of the agreement thou, my agreement had not been scanned yet, so she did not have an actual copy of my agreement in front of her. Not only did she show continued support of my concerns, but she was also concerned with me as a person, she made me feel like I wasn't just another customer (money) for Ackerman Security. Please accept this accolade for "EXCELLENT CUSTOMER SERVICE" for Ms. Kimberly, she ...