Tips for Managing Emotions

Do emotions change during the negotiation process?

Maybe with different words and emphasis, similar dialogues can be heard between a salesperson and customer, between workplace colleagues, or between a parent and a teenager.

Emotion swamps logic. It’s an integral part of the human experience and therefore plays a critical part in the negotiation process. At times we all experience strong feelings and during stressful situations these can erupt.

Read more here: https://www.negotiate.org/negotiation-and-emotion/