ReePrime
eGlobal Surface Pro 4 - Dead On Arrival

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eGlobal Surface Pro 4 - Dead On Arrival

O
Orbifone

8 Views • Oct 12, 2017

Description

A WARNING TO ALL THE BUYERS!!

Decided to buy a Surface Pro from the Hong Kong online retailer eGlobal.

BAD CHOICE!

The 24hours dispatch and 5 to 8 days arrival become 2 weeks +...
And I had to email them to complain about it.

Finally arrived!
DPD were very good on parcel status.
eGlobal parcel status arrived after I collected the parcel.

In a new box, the tablet protection film had been clearly open.
OH MY. I am in trouble.

No despair, the tablet and accessories shown mint condition!
Let's turn the thing ON.
...
Press longer...
On...Off...On...Off
...
Nope!

These people deal certainly with REFURBISHED items that they sell AS NEW.
It’s also certain that they have happy costumers.
But I think they just got lucky or have no idea there is a fault with their item.

I am now on the hassle of trying to return the thing and getting a refund.
For the RMA message received, I understand its going to be a struggle.
Used PAYPAL Hopefully I’ll raise a case and try to get the money back.

eGlobal buyers Beware!!