Supervisor Interface - Callshaper’s Hosted Predictive Dialer Cloud Platform - Auto Voice Dialer

http://www.callshaper.com/supervisor-application

Supervisor Management of their team has never been simpler. Supervisors can easily see all of their Teams, the Agents that make those teams up and what state the Agents are currently in. Ability to see you agents Skill-Sets and Monitoring in Whisper, Barge and Listen modes, allow Supervisors help Agents while on calls. Chat features to Teams as a whole or to individual agents ensuring Agents get the information they need in ‘real-time’regardless of their location!

CallShaper, LLC
5009 Honeygo Center Dr Ste 205 Perry Hall, MD 21128
1-888-276-1370
[email protected]