SHIBANI AIR - CABIN CREW TRAINING

An air cabin crew team help to make sure that airline passengers have a comfortable, safe and pleasant flight. As an air cabin crew member, you need to be flexible to people’s individual needs and cultures, and have a polite but firm approach with customers.
You will need excellent communication and organisational skills for this role. Being able to work well in a team is also really important. If you like meeting different people every day, and you enjoy travelling, this job could be ideal for you.
You will usually need to have a good standard of maths and English for this role. Experience in a customer service role can also be useful. Entry requirements can vary between airlines, so check with them directly.

Work activities

As part of the air cabin crew, you will meet new passengers every day who are travelling for business or leisure. You day-to-day work will vary, but there will be some tasks that you will always be responsible for.

Before a flight you will:

•Go to a meeting about the flight and its schedule so that you know where it’s going, when it’s leaving and who’s on it
•Check that there are enough supplies on the plane and that emergency equipment is working properly
•Greet passengers and direct them to their seats
•demonstrate emergency equipment and procedures to passengers.
During a flight you will:
•make sure that passengers are comfortable and deal with any requests
•serve food and drinks, and sell duty-free items
•make announcements on behalf of the pilot
•reassure passengers in the event of an emergency, and make sure that they follow safety procedures.
At the end of a flight you will:
•make sure that passengers leave the plane safely and with all their hand luggage
•write a flight report, including about any unusual incidents
•add up and record food and drink orders, and duty-free sales.
Between flights, you may have some spare time to relax and explore the destination you have flown to. ​