How to manage Customer Issues in CustomEX

Customer or provider on the behalf of customer, can report the issue against Product or Service that are offered by provider.
Now, customer user logs in & clicks on ‘Issue’.
Select offering for which issue needs to be reported.
Once offering is selected, customer user can view previously added issues with it’s progress.
Click on ‘+’ to add issue, fill in requested details of issue.
Once issue is added, creator will get an acknowledgement email.
Also, related Support team will get an email alert for reported issue.
with CustomEX, you can resolve customer inquiries, requests & issues in prompt and seamless way!


CustomEX Product Page: http://www.jambuster.in/customex-crm-customer-engagement-software.html

Support@ http://customex.jbt.in/