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Highlights from CA's Getting Lean with Service Management

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Highlights from CA's Getting Lean with Service Management

E
ExpressIT_Videos

23 Views • Mar 11, 2010

Description

Ian Cohn, Michael Natoli and Raymond Brancato share what they felt were the highlights of the Getting Lean with Service Management - Perfecting with ITIL event held in November 2009 at The Borgata Hotel and Casino in Atlantic City, New Jersey. Follow CAIT Service on twitter: http://twitter.com/CAITService Come expressIT! http://www.youtube.com/expressitvideos

Keywords & Tags

#service #delivery #change #management #information #asset #client #desk #solutions #level #agreements #ITIL #Service #Management #Michael #Natoli #Raymond #Brancato #Ian #Cohn #Information #Services #Eclipsys

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