Call Center Recording | Cloud Call Recordind Software Solution

Call Center Recording | Cloud Call Recordind Software Solution
No hardware. No headaches. Enjoy the Most Reliable Call Recording Solution for Liability Protection, Compliance & Quality Assurance. Businesses of all shapes and sizes are facing increased pressure to implement a Call Recording Solution for dispute resolution, customer care initiatives, legal and/or regulatory responsibility, validation of information and training purposes. Most if not all businesses could fit into one of these buckets and benefit from a Call Recording Solution. Vocalcom's compliance recording bundle, helps you comply with regulations such as PCI, HIPAA and Sarbanes-Oxley, keeping your data from falling into the wrong hands, and protecting your organization from legal repercussions. Your audio and video files stored using on-the-fly encryption. Data stored cannot be read (decrypted) without using the correct password/keyfile(s) or correct encryption keys, so your data remains protected and secure. Secure Sockets Layer (SSL) encryption is used for all client-server communications, during recording and in playback. The Recorder enable efficient recording of multi-sites, remote employees and home agents calls with no need for set-up, administration or specific management.Maximize operational performance, reduce liability, achieve regulatory compliance and increase customer satisfaction. Save your transaction for compliance reasons, training or quality monitoring with the highest security level. The Recorder delivers the most comprehensive contact center recording capabilities, providing organizations operational flexibility and system resiliency. The record become accessible by your agents and authorized managers in the organization, but also by the customers themself in the customer area respecting security and legal constrains. TheRecorder solutions also form an integral part of regulatory compliance programs. From PCI DSS and HIPAA to FIPS and Sarbanes-Oxley, regulated industries can re