Strange Parking Garage Appears to Defy Logic

Occurred on December 28, 2021 / Los Angeles, California, USA

Info from Licensor: I was picking up my Jeep, Brady, from long-term parking at LAX and I had gone the same way I went when I dropped him off, but it wasn't getting me to him. I ended up spotting him, but it wasn't where I had left him, and I had no idea how to get to him. He was left on floor 5 and I took the elevator to floor 5, but he wasn't there. I tried taking the other elevator too and it led me to the same place as the other one. The stairs didn't help either. I thought I was losing my mind, so I had to go all the way downstairs and ask the garage worker to help me. She ended up having to physically TAKE me, aka drive me, to Brady. I still, to this day, have no idea how that happened.