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Salesforce AI Agent Shift

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Salesforce AI Agent Shift

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Benzinga

22 Views • Apr 17, 2026

Description

Salesforce unveiled Headless 360, an API-first platform enabling AI agents to access and control customer data and tools without screens. The platform includes built-in tools and coding functions compatible with developer platforms like Claude Code and Cursor. The launch comes as investors question software valuations amid AI disruption concerns. Salesforce has a $167.27B market cap and is down 28.55% year to date.