Niaga SPOTLIGHT: Business digitalisation | The execution gap

Malaysian businesses invest heavily in digital systems — cloud platforms, enterprise software, cybersecurity tools. Yet, many still struggle to see gains in productivity, cost control, or operational resilience. The issue in 2026 is no longer access to technology, but execution.

Afizulazha Abdullah, Chief Enterprise Business Officer, CelcomDigi, joins Tehmina Kaoosji to break down these challenges — from fragmented systems and vendor complexity to security and governance gaps — and strategies to drive measurable impact for businesses operating at scale.