Next Generation Field Apps increase Openreach engineers productivity (02:59 mins)

Follow Openreach engineer, Karl Whittaker, as he uses custom apps on an iPhone to efficiently organise customer appointments, field installations and .

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BT needed to replace field service engineers aging laptops. The field engineering team deployed convertible tablets running the Windows 8 operating system .
As BTs fixed line access business, Openreach is building the next generation access network for the UK, using innovative technologies such as Vectoring, .