My Customer Service Nightmares

http://www.lockergnome.com/news/2011/12/20/target-store-customer-service-problems/

As a consumer, you hope that your valid complaints don't fall on deaf ears — especially around the holidays when time is short. But some customer service problems are so obvious that you could almost paint a giant bullseye on them. Ready, aim, and... fire!

You can watch the entire live TLDR episode here:
http://youtu.be/1_U3Bq_-htg

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