Logic behind CM's Online Interactive Sessions

"... The best possible assessment of your work as CM is direct public feedback ..." - Listen to CM's reasoning behind initiating the "Sawal Shehbaz Sharif Se" program and how its helping him improving things related to governance in Punjab. It is pertinent to note that CM used to take direct public feedback during his first tenure as CM (1997-99) as well, through telephone calls.
Click to watch CM's 2nd online session here >> https://www.facebook.com/video.php?v=982153005156639