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Listening is Key to Effective Communication

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Listening is Key to Effective Communication

D
Diane Hochman

229 Views • Jul 24, 2010

Description

http://www.homeandsmallbusinessworld.com It doesn't matter how incredible your product, service, or YOU are if you aren't communicating effectively with others. Cathie Heath takes a look at listening...the #1 skill needed for effective communication.