Lean Hospitals: Improving Quality ... Book Author, Mark ...

Mark Graban, the author of the new edition (http://www.crcpress.com/product/isbn/9781439870433) of this Shingo Prize-winning international bestseller lays out a framework for defining and understanding Lean hospitals. It starts off by examining the challenges faced by hospitals, including rising costs, falling reimbursement rates, employee retention, and patient safety and satisfaction. Full of examples and case studies, the second edition has been updated to reflect current pressures on hospitals, including the Affordable Care Act, and includes new and updated case studies. New material includes discussions on process audits, performance measures and suggestion management as well as a new chapter on strategy deployment.

New Edition of a Shingo Prize Winner!

Provides an overview for healthcare leaders interested in embarking on a Lean journey
Includes updated case studies and Lean tools
Features a new chapter on strategy deployment
Covers process audits, performance measures, and suggestion management