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Key learning’s for running a successful Customer Experience

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Key learning’s for running a successful Customer Experience

B
BeyondPhilosophy

24 Views • May 19, 2009

Description

After 5 years working in this area what are the key success factors in conducting a Customer Experience initiative? An interview with Darren Cornish, Director of Customer Experience at Norwich Union. Being interviewed by Colin Shaw, Founder, Beyond Philosophy and International best selling author.

Keywords & Tags

#colin #shaw #darren #cornish #customer #experience #initiative #leadership #challenge #voice #forums #training #beneficts

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