How to Troubleshoot

http://www.lockergnome.com/news/2012/04/02/problem-solving-whats-your-process/ - We all have our own ways of going about solving problems. Some of us are more effective at doing so, while others find it to be a struggle. In any case, examining the process whereby we solve problems is probably a wise thing to do from time to time because, let's face it, what worked well yesterday may not work so well today, and there's always room for improvement. When you're problem solving, what's your process?

You can watch the entire live TLDR episode here:
http://youtu.be/yWKsuhUVFNQ

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