How to Pay the Bills with Your Knowledge

http://www.lockergnome.com/sherman/2012/02/27/how-do-you-know-if-a-client-needs-help/ - Although LockerGnome columnist and computer guru Sherman DeForest tries to be proactive with his senior clients to help keep them out of trouble, sometimes they sneak by him in surprising ways. In the process of fixing one problem for a nice lady who doesn't really know a lot about why her computer has been slowing down, he discovers many. Because it's hard to read minds and predict the future when the people you're trying to help don't even know that they're having problems, this prompts a very good question: How do you know if a client needs help?

You can watch the entire live TLDR episode here:
http://youtu.be/UtUlDuzWUug

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