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How improving the Customer Experience saves costs.

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How improving the Customer Experience saves costs.

B
BeyondPhilosophy

27 Views • May 19, 2009

Description

An example of how improving the Customer Experience will save costs. What have the financial results been of improving the Customers’ Experience? An interview with Darren Cornish, Director of Customer Experience at Norwich Union. Being interviewed by Colin Shaw, Founder, Beyond Philosophy and International best selling author

Keywords & Tags

#customer #experience #darren #cornish #interaction

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