Front Desk Training with Rocky Vitelli

In this video Rocky Vitelli shows us how to train your front desk salon staff. Rocky is known as creative hair guru and is currently the co-owner of Mane Society Salon in Toronto. Rocky talks about the benefits of having a well trained front desk staff at a salon and how it can increase your business. He also explains the concept and benefits of “call-back” in detail. A call-back is a great tool for determining a client’s satisfaction and should be practiced regularly in salons. Rocky also discusses the concept of “internal advertising” and how it can increase your salon business right away dramatically! For more FREE salon education videos, visit http://www.Scissorboy.com