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Dissect User Engagement with New Facebook Tools
11 Views • Oct 14, 2011
Description
WebProNews spoke with Justin Kistner, the Director of Social Products at Webtrends, which is a company that was included in the Alpha testing of Facebook’s new product. He told us that the new Facebook Insights tool focuses more on measuring engagement and not just fan growth.
Incidentally, Webtrends also introduced a tool called Hoverstats that allows page owners to evaluate the effectiveness of their posts. He said the idea behind both tools is to help brands determine whether or not they are reaching and engaging with their fans.
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