Bestinet: We do things by the book

Bestinet has denied all claims made against the company, particularly with regards to collections of alleged extra fees from vulnerable Nepali migrant workers desperate to seek work in Malaysia.

Bestinet said the allegations were “entirely false” and reiterated its commitment to conducting its business in a responsible manner.

Bestinet said the four companies were each appointed to provide one service - Immigration Security Clearance (ISC), health screening (Bio-Medical System), One-Stop Centre and Visa Luar Negara (VLN).

"Bestinet only provides service for 'Item 2' which is the health screening (Bio-Medical system).

"The other three services are conducted by three different service providers who are not related to us," said the company.

Responding to claims it had profited from various extra charges imposed on workers, Bestinet said it only collects RM100 for the bio-medical system which was approved by the Malaysian government, while other charges were collected by the other three service providers.

The Nepali Times news portal, in a report entitled 'Kleptocrats of Kathmandu and Kuala Lumpur', alleged that a nexus of politicians, businessmen and bureaucrats in Nepal and Malaysia had made huge profits from vulnerable Nepali migrant workers desperate to seek work in Malaysia.

As a result, the Nepalese government reportedly put an immediate stop to its citizens coming to Malaysia for jobs as it was unhappy with the tight immigration rules imposed on the potential migrant workers.