Amazon CEO Says Generative AI Will Reduce Total Corporate Workforce

Amazon CEO Andy Jassy said in a blog post Tuesday that the company is extensively using generative AI to create value across its business. Jassy described generative AI as a once-in-a-lifetime technology, justifying Amazon’s aggressive investment. Jassy said Alexa+ is the first personal assistant capable of taking significant actions and answering nearly any question, serving tens of millions of customers. He stated that AI-driven efficiency may reduce Amazon’s corporate workforce and urged employees to stay curious and pursue AI education through workshops and training. The company is developing over 1,000 AI applications. It expects that number to grow rapidly, noting that high capital investment is needed to secure chips and build data centers to stay competitive.