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A Help Desk Will Probably Hurt Your Sales

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A Help Desk Will Probably Hurt Your Sales

R
Robert Plank

26 Views • Dec 06, 2008

Description

http://www.robertplank.com The first reason most people get help desks is they do not know how to handle e-mail properly. You should use an e-mail client that treats e-mails as conversations, instead of individual messages, such as Gmail.

Keywords & Tags

#help #desk #customer #support #gmail #e-mail #management #knowledge #base

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